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Frequently Asked Questions

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Shipping / Deliveries

Metro Manila

- We utilize our in-house personnel for all deliveries made within the Metro. This is how we are able to control the handling of our products from the facility to your door step.

- Shipping Schedule - Tuesdays & Thursdays

- Standard Metro Manila Delivery Fee - Php 180.00

Schedule may vary depending on volume of orders for the week.

On-site Pick up

#154 Lopez Rizal Street, Brgy. Highway Hills, Mandaluyong City

- You may arrange a pick up at our facility Mondays - Saturdays (8am-5pm)

- Please let us know beforehand that you have arranged a pick up by messaging us at +(63) 916 680 2609 via SMS or Viber to give us ample time to prepare your order.

Outside Metro Manila and Luzon Provinces

- We will be shipping your orders through LBC with a standard rate of Php 350.00 for small items and Php 500.00 for large items (for ex. Welcome Stool)

Visayas and Mindanao

- We will be shipping your orders through LBC with a standard rate of Php 500.00 for small items and Php 750.00 for large items (for ex. Welcome Stool)

Payments‎‎‎

Online Bank Details

Deposit to Banco De Oro (BDO)Account

Name: D3 Space, Inc.

Account No: 0015 3802 1998

Kindly send proof of payment to exploratoryprojectsph@gmail.com

Returns

Damaged Items

If you have received a damaged item through our in-house delivery service, kindly contact us via email exploratoryprojectsph@gmail.com to discuss your concerns or message us at +(63) 916 680 2609 via SMS or Viber.

Damaged items delivered by third party couriers and other delivery services will be subject for approval of management whether the damaged item will be replaced or exchanged.

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